XPect no rush: Innovations in the new Windows operating system are nice but nothing worth lining up for

10/25/2001

By DOUG BEDELL / The Dallas Morning News

It may take more than $1 billion and singers Madonna and David Byrne to get America excited about Windows XP, the new Microsoft operating system being released Thursday.

A look through Windows XP

Although not as revolutionary as Windows 95, XP does offer advances.

New look and feel: Shading, rounded window frames and buttons, a simplified Start menu and a selection of new themes provide a welcome relief from the blocky, gray default settings of previous Windows versions. If you don't like the new blobby look, it can be turned off to resemble the old Windows 98 appearance.

Windows messenger: XP-equipped computers can be hooked together easily with the ambitious new Windows Messenger component. It makes instant messaging, voice, videoconferencing and application-sharing easy to set up and operate.

Photo and support: Digital photos are stored in My Pictures, an organizational tool introduced with Windows Millenium. Microsoft is trumpeting the simplicity of XP's handling of photography, music and games. Digital photographs are handled with new aplomb. XP can recognize when CDs and SmartMedia cards are loaded with photos and prompts the user with options such as printing, sending them as e-mail attachments and viewing them in slide shows.

User accounts: For households and offices where several users log into the same computer, XP includes an easy way to keep everyone's desktops customized and secure from tampering. Access to critical system files can be prohibited for everyone but an administrator. An opening screen can be set up for each member of the family. The customized desktops keep applications running and data secure when others log on.

The company and its partners predict they will spend at least that much to convince computer users that they have concocted the ultimate, must-have desktop XPerience. As part of the media blitz, Mr. Byrne, the former Talking Heads lead singer and guitarist, warbles over the new system's Windows Media Player. And Madonna's voice beckons in slick television spots as consumers, apparently in rapture, are depicted soaring across an Elysian landscape like so many Supermen.

But it is doubtful that Windows XP will have the same buoyant welcome drummed up by Microsoft's last comparable upgrade, the 1995 debut of Windows 95. In large measure, that can be attributed to the current economic climate and a general tech malaise. To a greater degree, Windows XP may suffer from a consumer backlash against the endless cycle of upgrades that have promised more than they deliver.

As computer makers have learned, all but the most ardent hobbyists are satisfied with older machines and the second major Windows operating system, Windows 98, in its various incarnations (Windows 98, Windows 98 Second Edition and Windows Millennium). In reality, consumers have seen smaller and smaller performance improvements from upgrading hardware and software. A 500-megahertz processor with a decent Internet connection running Windows 98 Second Edition can handle just about anything the average user needs.

The basic requirements for the leap to Windows XP alone – at least a 300 MHz processor, 1.5 gigabytes of hard disk space and 128 megabytes of memory – are enough to turn off millions of home users.

Microsoft says XP can be used with slower processors, but it is not recommended. Some independent studies show consumers can expect only marginal performance improvements on most normal tasks, anyway. Several, in fact, indicate Windows XP actually bogs down systems – especially at the low end of upgrade candidate computers.

As a result, consumers aren't likely to set their alarms and rush to stores for a chance to be the first on their blocks running Windows XP. They did so for Windows 95 and Windows 98, but both offered quantum leaps in the home computing experience. Windows XP does not. And Microsoft seems to know it.

"What we're trying to do is get a general perception that, gee, the PC has changed a great deal in the last year or two," said Mark Croft, lead Windows product manager. "If you get a good modern PC with this new operating system, you're actually getting a fantastic home user device."

For those with an upper-end system who are tired of the same old Windows desktop, the $99 Windows XP Home edition may be worth the leap. The rest may want to sit this one out, migrating to XP when they purchase faster computers on which the new operating system is already loaded. Otherwise, users should weigh the upgrade costs and hassles against their desire for XP's most compelling features.

New look

In this new rendition of Windows, graphics get a gooey coating. Rounded, dark green and blue borders look like soft, wet plastic. Shading and texturing is added to the folders, and the task bar can be hidden to avoid cluttering the screen.

The most notable design change is in the Start menu, which presents users with their most frequently used applications and gives them a better set of options for displaying essential system folders.

A selection of desktop backgrounds is offered, including XP's signature green meadow and puffy cloud motif that is seen in Microsoft's television campaign with Madonna. More elaborate desktop images, color schemes and three-dimensional screen savers can be purchased with the $39.95 XP Plus add-on package.

Those unnerved by the new look can revert to the familiar "classic" Windows desktop appearance.

Upgrade choices

While prices for everything else in personal computing have plummeted, costs for the various XP versions haven't followed suit.

The two primary consumer upgrade packages – XP Home and XP Professional – carry price tags of $99 and $199, respectively. Gateway, Compaq and other PC makers that are still clearing out Windows 98 machines have offered coupons for XP upgrades for as little as $15.

If you've followed the upgrade carrot offered by Microsoft in recent years, the Home edition would be your choice.

The lowest-priced upgrade package can be used to install XP over existing Windows 98 or Windows Millennium systems, or for a "clean install" on a separate drive or partition. Many experts are recommending a clean install for XP, citing better performance. Clean installations of the operating system, of course, mean more work. With that method, you'll have to reload all your software.

Those running Windows NT 4.0, Windows 95 or Windows 2000 must purchase XP Professional to put XP over their existing operating systems. However, a clean install could also be performed using the cheaper Home upgrade version.

Full installation versions of the Home and Professional editions ($199 and $299, respectively) are also available for users who don't have Windows systems on their hard disks.

The differences between Professional and Home will be negligible to most users, unless they are running on a server-based Microsoft network. Check the point-by-point comparisons at the Microsoft site ( www.microsoft.com/windowsxp/home/howtobuy/choosing.asp) to ensure the proper choice.

Installation

Microsoft has radically improved the installation process.

Before installing, a 32MB download called the Windows XP Upgrade Advisor ( www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp) will point out potential hardware and software problems with your existing setup.

An Internet site, PCPitstop ( www.pcpitstop.com/xpready) offers a handy Web-based tool for doing the same thing. Pay particular attention to prospective software glitches. MusicMatch JukeBox, Apple's QuickTime, Roxio's Easy CD Creator, Logitech Mouseware and McAfee VirusScan are all common programs that may not run right without software patches.

However, the upgrade adviser alerts should not be considered the final word. We ignored most of the alerts and were surprised at the number of programs that seem to operate without a glitch, despite warnings.

Overall, the upgrade process is painless and can be accomplished in less than an hour. Driver support for peripheral devices is noticeably improved over Windows Millennium and Windows 98 Second Edition, and the XP Help functions are a welcome aid in finding necessary patches during installation.

XP is the first Microsoft OS to include an anti-piracy feature called Windows Product Activation. Basically, this technology takes a snapshot of your computer – its network card, display adapter, processor and several other components. A resulting code effectively weds your purchased operating system CD to your computer.

In the old days, any Windows product could be loaded into a second machine – in technical violation of the software licensing agreement – with a code found on the back of the operating system's CD case.

But if XP detects a radical change in your system during installation, a dialogue box opens and asks you to call a Microsoft operator to explain.

If the operator is satisfied with your explanation, a new activation code will be issued. If not, you will be directed to purchase another XP CD.

Performance

Microsoft says XP is its fastest operating system yet. But several independent studies indicate XP's speed on normal desktop tasks is only marginally quicker than previous versions. PCWorld, for example, found XP's performance "generally on a par with that of other recent Windows versions" ( www.pcworld.com/features/article/1,aid,63223,pg,8,00.asp). The widely respected Anandtech.com ( www.anandtech.com/IT/showdoc.html?i=1501) showed that moving to both Office XP and Windows XP actually decreased performance by 25 to 30 percent.

XP does boot up faster than Windows 98, but only slightly.

On another front, XP's blend of the Windows 2000 and NT code makes it the least crash-prone of any Microsoft operating system. When a program has problems, it does not usually lock up the desktop.

Other features

Other XP innovations are also worth noting, including:

System Restore/Driver Rollback: Introduced with Windows Millennium, System Restore records your system configuration. If trouble develops later, you can easily return to a stable environment. Driver Rollback is new and a great idea along the same line. It watches when you install new device drivers, then keeps a backup of the old driver in case the new one produces system hiccups.

Firewall: With a nod to the rise in always-on Internet connections, Microsoft includes basic protection against unwanted intruders.

Windows Messenger: A huge amount of work has gone into making Windows Messenger a standard for all sorts of communications. XP's Messenger is not just another version of NetMeeting. This incarnation makes video conferencing with other XP-equipped computers easy. It also allows text-based chat across all platforms and makes it simpler to share applications across a Net connection.

Better music support: Windows Media Player 8 pushes the use of its own Windows Media format over the pervasive MP3 standard. Ripping CDs into high-quality MP3s will require a $10 MP3 Creation Pack.

On the whole, XP offers users plenty of innovations. Whether they are enough to awaken the PC industry from its slumber remains to be seen.